Let Us Protect Your Tech

Our service plans are your one stop shop to technology freedom. Enjoy the benefits of discounted services, technology health checks, on demand support and so much more! 

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Support at your fingertips

Becoming a pro member might just be one of the best decisions you can make for your self and your family! Get access to I.T. help brought right to your door. Don’t wait sign up now!

Hassle Free Service

No more hauling that computer around or playing tech support ping pong while waiting on hold.

We come to YOU. With our service plans you are designated your very own Pocket I.T. Tech specialist who will sit ready to help right there in your pocket. Say the word and they are there! 

Remote or In Person Support

Face to face or stay out of your space… we’ve got you covered! 

We understand that sometimes you’d prefer to have a friendly face to face conversation about your technology and other times you might prefer to kick back in your pajamas while we work remotely. Which ever way you roll we have service offers for everyone.

Quick and Reliable Service

We promise we sleep, but only when you don’t need us! 

Time is money and we understand that here at Pocket I.T. Because of this we offer around the clock support for you to schedule your day how YOU would like. No more deciding if yoga or getting your TV back online is more important! We can do both!

FAQ

Have some questions on how you can claim this service for yourself and your family? Ask away!

Feel free to take a look at our frequently asked questions to see if we have already answered your question. Don’t see your question? Don’t worry, submit a question through our contact page and one of our representatives will get back with you shortly!

How do the plans work?

Our plans are designed to make getting your technology up and running quickly without the need to wait in line at the store or on hold on the phone! Simply pick your plan, sign up, and manage your account and payments. It’s that easy. 

How do I request service?

Its quick and easy to request service! You can get to the request form via the “Help Now” button on the home page or via the form at the bottom of the “Services” page. From there you will select your type of service, schedule it and BOOM you’re on your way to quick, convenient and reliable service. 

How do I get remote help

Some of our services can be done remotely. If this is an option you prefer simply select “I’d Prefer Remote” when checking out and we will send you an email with instructions on how to complete this remote service! 

How long are services?

Each service varies in time. When requesting service, the schedule assistant will auto allot the the estimated duration of the service so you appointment block can be scheduled accordingly. Normal services last anywhere between 30 minutes to an couple hours.

I love this service! Do you offer referral bonuses?

We love giving back to our clients in anyway possible! One way we do that is through our referral program. If you refer us a new customer and they keep their services for one year then you will get a check for one months worth of the service they chose! 

How do I make changes to my plan?

At the top of the page you will see “My Account” in the header. Click on it and once on that page you will be able to upgrade, downgrade, or cancel plan, change payment info and update contact information!